Cookie Policy


WHAT ARE COOKIES?

A 'cookie' is a small text file that is delivered by our website server onto your computer whilst you visit our website, which can be used at a later time by the website to identify particular devices and thereby remember your website preferences and log in details.

Most cookies won't collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user's general location.


HOW WE COLLECT COOKIES

We collect your data automatically via cookies when you visit our website, in line with cookie settings in your browser and your customised cookie settings. We will also collect data from you when you contact us via the website.

We also use cookies to track your activity to help ensure you get the smoothest possible experience when visiting our website.

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns which does not identify any individual.

Different types of cookies have different purposes and operate for different amounts of time.

Duration

  • session cookies are temporary and expire once you close your browser (or once your session ends).
  • persistent cookies category encompasses all cookies that remain on your hard drive until you erase them, or your browser does, depending on the cookie's expiration date. All persistent cookies have an expiration date written into their code, but their duration can vary. According to the ePrivacy Directive (Directive 2002/58/EC), they should not last longer than 12 months, but in practice, they could remain on your device much longer if you do not take action.

Provenance

  • first-party cookies, similarly to as the name implies, first-party cookies are put on your device directly by the website you are visiting.
  • third-party cookies are placed on your device, not by the website you are visiting, but by a third-party like an advertiser or an analytic system.

Purpose

  • strictly necessary cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site. Cookies that allow web shops to hold your items in your cart while you are shopping online are an example of strictly necessary cookies. These cookies will generally be first-party session cookies. It is not required to obtain consent for these cookies.
  • preferences cookies, also known as 'functionality cookies', they allow a website to remember choices you have made in the past, like what language you prefer, what region you would like weather reports for, or what your user name and password are so you can automatically log in.
  • statistics cookies, also known as 'performance cookies', collect information about how you use a website, like which pages you visited and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymised. Their sole purpose is to improve website functions. This includes cookies from third-party analytics services as long as the cookies are for the exclusive use of the owner of the website visited.
  • marketing cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. These cookies can share that information with other organisations or advertisers. These are persistent cookies and almost always of third-party provenance.


THESE ARE THE COOKIES WE COLLECT


Essential Cookies

These are essential for enabling user movement around our website and providing access to features such as your profile and purchases (this can be amended based on the clients' needs), member only resources, and other secure areas of the website. These cookies do not gather information about you that could be used for marketing purposes and do not remember when you have been on the internet. This category of cookies cannot be disabled.

Analytics Cookies

We use Google Analytics cookies to collect information about how visitors use our website. These cookies collect information in the aggregate to give us insight on how our website is being used.

Third Party Cookies

You may notice on some pages of our websites that cookies have been set that are not related to The Dulwich Estate. When you visit a page with content embedded from, for example, YouTube or Facebook, these third-party service providers may set their own cookies on your device. Dulwich Estate does not control the use of these third-party cookies and cannot access them due to the way that cookies work, as cookies can only be accessed by the party who originally set them. Please check the third-party websites for more information about these cookies.

 

CAN A USER BLOCK COOKIES?

The first time you accessed our website you should have seen a banner which explained that by continuing to access our site, you are consenting to our use of cookies. However, if you do wish to disable our cookies then please the banner instructions.

 

HOW TO ENABLE AND DISABLE COOKIES USING YOUR BROWSER


Google Chrome

  • Click the wrench icon on the browser toolbar
  • Select Settings
  • Click 'Show advanced settings'
  • In the "Privacy" section, click the 'Content settings' button
  • To enable cookies in the "Cookies" section, pick 'Allow local data to be set', this will enable both first-party and third-party cookies. To allow only first-party cookies pick 'Block all third-party cookies without exception'
  • To disable cookies, in the "Cookies" section, pick 'Block sites from setting any data'
  • Note there are various levels of cookie enablement and disablement in Chrome. For more information on other cookie settings offered in Chrome, refer to the following page from Google: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Microsoft Internet Explorer 6.0, 7.0, 8.0

  • Click on 'Tools' at the top of your browser window and select 'Internet Options'
  • In the options window navigate to the 'Privacy' tab
  • To enable cookies: Set the slider to 'Medium' or below
  • To disable cookies: Move the slider to the top to block all cookies
  • Note there are various levels of cookie enablement and disablement in Explorer. For more information on other cookie settings offered in Internet Explorer, refer to the following page from Microsoft:http://windows.Microsoft.com/en-GB/windows-vista/Block-or-allow-cookies

Mozilla Firefox

  • Click on 'Tools' at the browser menu and select 'Options'
  • Select the Privacy panel
  • To enable cookies: Check 'Accept cookies for sites'
  • To disable cookies: Uncheck 'Accept cookies for sites'
  • Note there are various levels of cookie enablement and disablement in Firefox. For more information, refer to the following page from Mozilla:http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies

Opera

  • Click on 'Setting' at the browser menu and select 'Settings'
  • Select 'Quick Preferences'
  • To enable cookies: check "Enable Cookies"
  • To disable cookies: uncheck "Enable Cookies"
  • Note there are various levels of cookie enablement and disablement in Opera. For more information on other cookie settings offered in Opera, refer to the following page from Opera SoRACware:opera.com/browser/tutorials/security/privacy/.

Safari on OSX

  • Click on 'Safari'  at the menu bar and select the 'Preferences' option
  • Click on 'Security'
  • To enable cookies: In the 'Accept cookies' section select 'Only from site you navigate to'
  • To disable cookies: In the 'Accept cookies' section select 'Never'
  • Note there are various levels of cookie enablement and disablement in Safari. For more information on other cookie settings offered in Safari, refer to the following page from Apple: http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html
  • All other browsers
  • Please look for a "help" function in the browser or contact the browser provider.

More detail on how businesses use cookies is available at  www.allaboutcookies.org.

Changes to our Cookie Statement 

Any changes we may make to our Cookie Statement in the future will be posted on this page.