Residential Management Surveyor vacancy

Job title

Residential Management Surveyor

Term

12-month fixed contract (option to extend)

Reporting to

Senior Estates Surveyor

Role

The management of the Estate’s residential property portfolio comprising of leasehold houses, flats and maisonettes, amenity areas, directly rented properties and garages

Key responsibilities:

Work with the senior estates surveyor and two residential management surveyors, to undertake the management of the Estate’s residential properties in accordance with the Trustees’ policies, the terms of leases and tenancy agreements, the requirements of relevant law, and approved Codes of Practice.

This will include the following:

• Carry out regular inspections of the properties and completing inspection report sheets. To meet regularly with leaseholders and Residents’ Association groups for each of the properties.
• Carry out regular inspections of the amenity areas, and common areas for safety checks and service charge administration.
• Instruct minor repairs and redecorations on all properties, placing works orders and liaising with contractors and the Estate’s in-house Building Surveying team.
• Respond to queries from leaseholders and residents in line with company policy.
• Manage the service charge budget for that financial year and ensure works are carried to specification.
• Manage service charge reconciliations at year end, explaining unforeseen expenditure to residents and tenants.
• Manage service charge and other payments in conjunction with the Estate’s accounts department, instructing solicitors in appropriate arrears cases.
• Manage the portfolio in line with the current property laws and legislation in place, as well as adhering to the leases.
• Deal with all Section 20 works, ensuring that the appropriate legislation and law relating to the consultation process is rigorously followed.
• Manage lift maintenance contracts in the Estate’s residential tower blocks, insurance reports and instruct repair works when necessary.
• Manage maintenance work request for the amenity areas, instructing the tree consultant and liaising with leaseholders and contractors.
• Undertake specific tasks at the request of the principal building surveyor, and with the agreement of the senior estates surveyor, which may be in relation to the residential or other properties owned by the Estate.
• Carry out other duties reasonably required of a residential management surveyor

Background:

A minimum of three years working as a residential management surveyor in a professional, customer-focused environment. You will be expected to demonstrate professionalism and a keen attention to detail with an ability to deal with difficult people and resolve conflict effectively.

Skills and attributes:

• MIRPM or AIRPM essential
• Excellent communication skills (written and verbal), articulate, diplomatic and discreet
• Strong knowledge of section 20 notice processes and major works
• Strong knowledge of service charge budget formulation
• Well organised, methodical, able to prioritise and effectively manage own time and to multi task
• Self motivated and able to act on own initiative with a can-do attitude
• High standard of written and spoken English
• A team player, able to fit in with a small organisation and willing to assist when and wherever required
• A positive, confident and outgoing personality
• A car driver with a clean driving licence

How to apply

To apply, please send a CV outlining your relevant experience to paul.chater@thedulwichestate.org.uk, or call him on 0208 699 5562 with any queries.

Deadline for applications is: Monday November 19

Successful candidates will be contacted within a week of the closing date and invited initially for a short phone interview. Sorry we cannot respond to all applicants.

Update: This position is now filled.